Shipping policy

Shipping Policy

At Have Your Story, we are committed to delivering your orders as efficiently as possible. Below are the details of our shipping process:

Processing Time:

• All orders are processed within 1-3 business days. During this period, we carefully prepare and package your items for shipment.

Shipping Time:

• Standard shipping takes between 5-10 business days, depending on your location.

Please note that shipping times are estimates and may vary due to factors outside of our control, including carrier delays.

Shipping Destinations:

• We proudly ship worldwide, with a few exceptions. Unfortunately, we are unable to ship to countries that are restricted by our shipping carriers or where specific trade regulations apply.

Shipping Costs:

• Shipping fees will be calculated at checkout based on your location and the size of your order.

Delays & Tracking:

• You will receive tracking information once your order ships. In the event of significant delays, feel free to contact us at support@theheirloombooks.com. Please note that delays caused by the shipping carrier are beyond our control.

For further inquiries, or if your country is not listed during checkout, please reach out to us at support@theheirloombooks.com.